Need to Cancel? No Worries! 😊
Hey there! Changed your mind about that gorgeous piece? We totally get it – shopping online can be tricky sometimes!
The Deal: ✅ Cancel within 24 hours of placing your order (same day only!)
✅ Small 5% fee to cover our processing costs (gotta keep the lights on!)
✅ Switching to something else? We’ll refund 100% and help you find the perfect piece!
How to Cancel: Super easy! Just shoot us an email at support@trezoash.shop with:
- Your order number
- Why you want to cancel (optional, but helps us improve!)
- What you’d prefer instead (if anything)
Quick Response: We’ll get back to you within a few hours during business hours. No waiting around!
What Happens Next: ✨ Email confirmation that your cancellation is processed
✨ Refund details with timeline (usually 3-5 business days)
✨ Account update so you can see the status change
Pro Tips: 💡 Act fast! Once we start packing your order, we can’t cancel it
💡 Not sure about size? Check our size guide before ordering
💡 Have questions? Our live chat is super quick for urgent stuff!
Can’t Cancel? If your order has already shipped, no worries! You can still return it once it arrives. Check out our return policy for all the deets.
Questions? We’re here to help at support@trezoash.shop 💌
