Getting Your Jewelry to You! ๐ฆโจ
We ship beautiful jewelry from Shenzhen, China straight to your door in the USA!
Processing Time:ย โฑ๏ธ 2-4 business days to make sure everything’s perfect before it ships
โจ Extra quality checks because we want you to love it!
๐ฆ Secure packaging to keep your jewelry safe during the long journey
Shipping Speeds:
๐ข Standard Shipping (Most Popular!)
- Time: 7-15 business days
- Cost: FREE on orders over $50!
- Cost: $8.99 for orders under $50
- Tracking: Full tracking included
โก Fast Shipping
- Time: 5-10 business days
- Cost: $14.99
- Tracking: Real-time updates
- Priority: Gets priority processing
๐ Super Fast Shipping
- Time: 3-7 business days
- Cost: $24.99
- Tracking: Premium tracking
- Insurance: Extra protection included
Where We Ship From:ย ๐ Shenzhen, China – Our awesome fulfillment center
โ๏ธ Air freight to the US for speed
๐บ๐ธ Covers all 50 states
Tracking Your Order:
What You Get:ย ๐ง Tracking number via email within 24 hours of shipping
๐ฑ Real-time updates as your package travels
๐ Easy tracking on our website or carrier sites
๐ฌ Delivery notifications when it arrives
Track Like a Pro:ย ๐ป Check our website with your order number
๐ฑ Carrier websites for detailed updates
๐ง Email updates at major checkpoints
What to Expect:
Package Journey:
- ๐ญ Leaves our facility in Shenzhen
- โ๏ธ Flies to the US (this is the longest part!)
- ๐ Goes through customs (usually quick)
- ๐ฎ Local delivery by USPS, UPS, or FedEx
- ๐ Arrives at your door!
Delivery Details:ย ๐ Signature required for orders over $200
๐
Monday-Friday delivery (weekends with express)
๐ Phone call if you’re not home
๐ฆ Safe place delivery or pickup at post office
Customs & Import Stuff:ย ๐ All paperwork handled by us
๐ฐ Most jewelry under $800 is duty-free
๐ Accurate declarations (we follow the rules!)
โฐ Customs delays can add 1-3 days sometimes
Shipping Calendar:
Busy Times:ย ๐ Christmas season: Add 3-5 extra days
๐ Valentine’s Day: Super busy – order early!
๐ฎ Chinese New Year: 1-2 week delays
๐ฆ๏ธ Bad weather: Might slow down flights
Regular Times:ย ๐
Monday-Friday: Orders ship same or next day
โฐ Weekends: We prep orders for Monday shipping
๐ฏ Order before 12 PM PST: Usually ships same day
Special Services:
Express Options:ย ๐ White glove service for high-value orders
๐ธ Photo confirmation of packaging
๐ฑ SMS updates for premium shipping
๐ Extra insurance available
Address Requirements:ย ๐ Complete street address (no PO boxes for express)
๐ฑ Phone number required for delivery coordination
๐ข Apartment numbers must be included
โ
Accurate info prevents delays
Shipping Problems?
Common Issues:ย ๐ Wrong address: Contact us ASAP to fix
๐ฆ Lost package: We’ll investigate and replace
โฐ Delayed delivery: Check tracking first, then contact us
๐ช Missed delivery: Carrier will try again or hold at facility
What We Do:ย ๐ต๏ธ Track investigation within 24 hours
๐ Contact carriers on your behalf
๐ฆ Replacement shipments for lost packages
๐ฐ Full refunds if package never arrives
Pro Tips:ย ๐ก Order early during busy seasons
๐ก Double-check your address before submitting
๐ก Track regularly to stay updated
๐ก Be available for signature deliveries
Questions about shipping? Hit us up at support@trezoash.shopย ๐
ย
ย
